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How
to Place an Order.
You may place an order in one of three ways. First, you may
phone your order in. Our phone lines are open from 5 am to 6
pm, and we monitor the phones from 6 pm to midnight. (You may
also leave an order after midnight in our answering system.)
In general, we are able to process orders for the following
day. We do, however, have an order cut-off time of 7 pm for
next-day delivery in the Peninsula, Marin and Wine Country (Napa
Valley) areas. Occasionally, special order items may not be
available for next-day delivery.
You
may also fax your order in. Keep in mind that the same conditions
apply to fax orders that apply to phone orders.
You
may also set up a standing order. In other words, we will deliver
a specific order to you on a specific day (or days) every week.
For more information on setting up a standing order, speak with
one of our sales representatives.
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How and when do I pay for my order?
We have many different types of payment options. Some customers
like to pay for their orders on-the-spot. Other customers have
applied for credit with us, and are billed on a weekly or monthly
basis. To find out the right option for you, call our Bookkeeping
Department at (650) 756-3603. Ask for Cindi Conti or Dave Granahan.
We have a credit application available on our website. Click
here to view
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